Dell and Blogging

Dell came through, thanks to my blogging, and replaced my laptop with a brand new Inspiron 1501.

At times I think of blogging as a useless activity. Yes, it has helped me meet new and interesting people, some of whom have become good friends. Yes, blogging has made me somewhat famous in that I sometimes run into people, offline or online, who have read my weblog. And of course blogging is a way to keep a diary and express my thoughts on a variety of topics.

Then again, I recall the PhotoDude complaining on his blog about not getting software user manuals and having them delivered the next day. But he is an A-list blogger unlike me!

So I had a rant here about my problems with my Dell laptop. A few days later, I got an email from Dell HQ from a person who had read it. Lo and behold, he offered to replace my computer. That was on July 26.

Meanwhile, my old Inspiron 5150 was repaired at the depot and returned to me. Then I went about copying everything off of it so it could be returned.

On August 6, I got a package from Dell. I opened it and found a brand new Inspiron 1501. I was a little surprised since I had assumed that the replacement would be a refurbished machine. Anyway, the machine looks good. And I must thank the Dell guy who read my blog and took the initiative to get me this computer.

I now have two brand new computers, a desktop that I built and this laptop. Amber is having second thoughts about letting me buy the desktop.